To Customers awaiting repairs to be completed:
oct. 5th, Jordan was taken to the ER for a medical emergency. He
returned on the 10th at limited capacity. He's doing ok, but we are
catching up. Thank you for your understanding.
WE'RE ACTIVELY SOLICITING YOUR REPAIRS.
NUMBER ONE IN TURNTABLE REPAIRS!
Huge Selection of Phonograph Needles
We provide only limited services on home theater receivers. No HDMI or DSP board repairs.
NOTE THAT BETWEEN 1:00 and 2:00 WE OFTEN TAKE LUNCH AND THUS MAY BE SHORT-STAFFED
Repairs are by appointment only. Please come to the store with make and
model of your set and we'll put you on the appointment list.
Due to a lack of support, we are no longer servicing Counterpoint or Audio Research Products.
disassembled sets take us longer to diagnose and repair, we assess a
$25 surcharge on each disassembled set left for service. Note that its
against the law for us to release a set, following service, that isn't
IF YOU WANT TO CALL US FOR A STATUS UPDATE, PLEASE DO SO AFTER 4:00 PM. EARLIER IN THE DAY WE FOCUS ON FIXING THE GEAR.
Coming on a Saturday? Click here to read our new policy
If it's raining or looks like rain:
Cover your equipment. The slightest amount of water is destructive to
your machine. Those that argue with us will be turned away.
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We are eager to repair your turntables, receivers, speakers, integrated amplifiers, CD players, tape recorders, and more!
OUR ESTIMATE POLICY
We charge $15 - $25 for an examination of each set at
the counter while you wait. If you leave the set for repair, this fee
is included in the estimate.This fee is due and payable regardless of whether you agree with our findings.
If you can't wait, or if the failure needs a closer look, we take your
set in on a diagnosis (usually $50 to $75). This fee will be included in your
estimate. (We don't "piggyback" the while-you-wait fee with the
diagnosis. Its one or the other.
Often, we can fix your set while you wait. Typically this runs $30 -
$75 plus parts.
On ALL sets left for repair, we collect a Minimum Service Charge in
advance (usually $50 to $75). This
fee is non-refundable. All sets are formally
do not allow "Drop and run"
Please see our revised pricing policy for more information about repair costs.
Payment methods accepted:
We accept all major forms of payment except American Express.